Go City | Cancun Essentials Pass

Includes/Excludes

• One easy-to-use digital pass
• Entry to three attractions of your choice
• 30 days validity starting with your first attraction visit
• Go City app - everything you need to plan your trip
• Includes
• Other expenses not mentioned above
• Tips
• Food and drinks (unless stated)
• Transportation to and from attractions (unless stated)
• Excludes

Validity Period

• Valid for use within 1year(s) from the date of issue; Invalid after expiration

Reminders

Passes are non-transferable and intended exclusively for the designated holder. Sharing them with others may invalidate your pass, resulting in the loss of compensation and refunds

Travellers may be asked to present their ID documents (e.g. passport, ID card) for identity verification during the tour. Please carry your ID documents at all times

• For offline convenience, travellers are advised to either download the e-voucher or print it
• Operating hours of attractions may change unexpectedly. Please consult the official website for the most up-to-date information

Some attractions require advance reservations. Travellers without advance reservations may be denied entry. Please carefully read the Free Digital Gude before departure

• Before departure, travellers are urged to visit the official website of each attraction for precise operational and transportation details

Please verify the email address listed on the voucher and update it if necessary. Kindly note that some attractions can be booked up to 15 days in advance.

Present the QR Code

• Show your KKday e-voucher at the attraction entrance for validation

Printed Voucher

• Access your order confirmation email, click the provided link, and download the e-voucher for printing

Use Go City App

• Download the Go City App (iOS, Android)

After installation, tap the “Your personal link” provided on your voucher to claim your pass. Make sure you use the same device on which you downloaded the app.Once claimed, your pass will be ready to scan.

Important Notes:If purchasing multiple passes simultaneously, you can enter different emails at step 2 to sync passes to various devices. Keep QR Code numbers distinct to prevent accidental overlapIf the "Your personal link" link on the KKday e-voucher is not functional, please consider utilizing alternative redemption methods

For Assistance

• For inquiries or issues, call +44 800 090 3140 (within the UK)

Purchase Notice

• Check each attraction's eligibility criteria for child discounts or free admission before purchasing passes for your children

After redemption, the pass must be used on consecutive days. For example, if you start using a 3-day pass on April 1, it will remain valid until April 3

The validity period is based on calendar days (00:00–23:59), not a 24-hour cycle. If you use your pass on April 1, one valid day will be deducted after 23:59 on April 1, regardless of use time

• Please be aware that each attraction can be visited only once using the Pass
• Once an order is confirmed, requests for changes or upgrades cannot be accommodated. Please consider this before making a booking
• Free cancellation applies only to "unused" passes

Please note that this Pass is not fast pass access. You may need to visit the counter to exchange tickets, or security check. In cases of long queues, we kindly ask for your patience while waiting

• Travellers are advised to download Free Digital Guide for additional attraction information

Product Info

— What You Can Expect —

The Go City Essentials Pass for Cancun & Riviera Maya lets you visit three top attractions with one mobile pass, saving money and offering flexibility. Experiences range from exploring Chichen Itza and jungle adventures to romantic sunset cruises. It’s a convenient way to enjoy the region’s highlights at your own pace, with options for all types of travelers.

— The Cancun Essentials Pass Info —

Choose one top attraction

Full Day Tour: Chichen Itza, Cenote, Valladolid & Lunch – See the one of the New Seven Wonders of the World up close, explore a famous colonial town and swim in crystal clear cenote waters.

• Dolphin Encounter in Playa Maroma - Share a special moment with the friendly dolphins before kicking back at the beach club.
• ATV, Zipline & Cenote Half Day experience - Get your heart racing as you zipline and ride the trails through an ancient Mayan Jungle.
• Columbus Romantic Dinner Cruise - Enjoy an enchanting sunset or moonlit meal aboard a Spanish Galleon with steak and vegetarian options.

Royal Garrafon Natural Reef Park in Isla Mujeres - Paddle crystal-clear waters in a kayak or snorkel with wonderous aquatic life before relaxing at the beach club.

Plus choose two other Cancun favorites

• Jungle Tour Speedboat & Snorkeling in Cancun + Dock Fee

Interactive Aquarium CancunSky Wheel CancunOpen Bar at Congo Bar CancunCoco Bongo Beach PartyParasailing Adventure in CancunSunrise Wildlife Stand-Up Paddleboard or Kayak TourGlow on the go facial by Adore MediSpa CancunRipley's Believe It or NotRoyal Garrafon Natural Reef Park in Isla Mujeres + Dock Fee

• — How does the Pass work? —

Go City takes the stress out of sightseeing. No complicated booking or fumbling for individual tickets – simply choose three attractions from our curated list of essentials, scan your digital pass and explore. Your pass is valid for 30 days from first use, so feel free to take things at your own pace. Plus, you can use the Go City app to plan your itinerary, make reservations and more!

• Check the Go City app or digital guidebook for the most up-to-date list of attractions and reservations instructions (LINK)