Go City | Cancun All-Inclusive Pass

Includes/Excludes

• Cancun All-Inclusive Pass
• Includes
• Tips
• Service charge
• Personal expenses
• Insurance
• Hotel transfer
• Transportation
• Dining expenses
• Guided tour service
• Other expenses not mentioned above
• Excludes

Validity Period

• Valid for use within 1year(s) from the date of issue; Invalid after expiration
• Valid for 13 days after the first use; Invalid after expiration

Cancellation Policy

• Designated handling fee
• Cancellation Fee Payment Method
• Cancellations 3 day(s) (inclusive) before the selected date are allowed. Unused orders can be canceled for free
• Cancellation is not allowed between 0–2 days from the selected date. Orders cannot be canceled or modified, and refunds will not be granted.
• Policy Info

Reminders

Passes are non-transferable and intended exclusively for the designated holder. Sharing them with others may invalidate your pass, resulting in the loss of compensation and refunds

Travellers may be asked to present their ID documents (e.g. passport, ID card) for identity verification during the tour. Please carry your ID documents at all times

• For offline convenience, travellers are advised to either download the e-voucher or print it
• Operating hours of attractions may change unexpectedly. Please consult the official website for the most up-to-date information

Some attractions require advance reservations. Travellers without advance reservations may be denied entry. Please carefully read the Free Digital Gude before departure

• Before departure, travellers are urged to visit the official website of each attraction for precise operational and transportation details

Graphic Description

Access your order confirmation email, click the provided link, and download the e-voucher for printingUse Go City App

Open the KKday e-voucher and click the link "To use the app, please follow your unique link"Enter your email address on the pageDownload the Go City App (iOS, Android)Launch the Go City App, select the relevant city based on your pass, and click on the "My Passes" iconEnter your email address and order verification code

• *If encountering difficulties at step 4, refresh the page or restart from step 2

Important Notes

If purchasing multiple passes simultaneously, you can enter different emails at step 2 to sync passes to various devices. Keep QR Code numbers distinct to prevent accidental overlap

If the "To use the app, please follow your unique link" link on the KKday e-voucher is not functional, please consider utilizing alternative redemption methods

For Assistance

• For inquiries or issues, call +1-800-887-9103 (within the US)Call center is open 24 hours a day 7 days a week, but closed on January 1

Purchase Notice

Check each attraction's eligibility criteria for child discounts or free admission before purchasing passes for your childrenCancun All-Inclusive Pass will be valid for the number of days you purchased over a 14 day period. For example, If you have a 3-day pass and activate your pass on April 1 (the first valid day), However, if you choose not to use it on April 2 and skip a day, your pass remains valid. You can still use it on April 3 (the second valid day)The validity period is based on calendar days (00:00–23:59), not a 24-hour cycle. If you use your pass on April 1, one valid day will be deducted after 23:59 on April 1, regardless of use time

• Please be aware that each attraction can be visited only once using the Pass
• Once an order is confirmed, requests for changes or upgrades cannot be accommodated. Please consider this before making a booking
• Free cancellation applies only to "unused" passes

Please note that this Pass is not fast pass access. You may need to visit the counter to exchange tickets, or security check. In cases of long queues, we kindly ask for your patience while waiting

• Travellers are advised to download Free Digital Guide for additional attraction information

Product Info

Unleash the thrill-seeker in you with the unbeatable Cancun All-Inclusive Pass! Elevate your adventure to new heights as you unlock a treasure trove of attractions. Choose your favorites and dive headfirst into the excitement. Don't wait, book now with KKday and unleash the epic journey that awaits you in vibrant Cancun

— Attraction Info —

Xel-Há Park All-Inclusive Admission Xcaret Park at Night Admission Extreme Adventure Park – All-Day Combo Tour Manatee Encounter & lunch in Cozumel or Isla Mujeres Chichen Itza, Cenote & Valladolid Day Trip*These exclusive experiences are limited to the 3-day (or more) pass, with each pass granting access to ONE of the incredible adventures mentioned above

Columbus Romantic Dinner Cruise with Steak or Veggie Parasailing Adventure in Cancun Royal Garrafon Natural Reef Park Adventure in Isla Mujeres Tulum Express Tour with hotel pickup Interactive Aquarium Cancun Isla Mujeres Discovery Sail Extreme Canopy Tour at Selvatica Park Snorkel Native Park Admission Paradise SubSee Excursion at Paraiso Nizuc Reef, Turtle, and Shipwreck Snorkeling Tour La Gran Rueda Cancun "The Wheel" Jungle Maya Native Park Tour with lunch and hotel pickup*The attraction info is for reference only, please visit the official website for more details