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Burj Khalifa Tickets: Levels 124, 125 & SKY 148 Image 1
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Select an option to see its live dates and timings.

Highlights

  • Access Levels 124, 125, and 148 for wide-angle views of the metropolis.
  • Reach observation decks via high-speed elevators with priority entry.
  • Upgrade to the Level 152 VIP Lounge for treats and sweeping scenery.
  • Use multimedia guides to find landmarks like the Palm and Burj Al Arab.
  • Download the At the Top app for audio insights on your visit.
  • Note that the construction materials could span a significant distance end-to-end.

Your Experience

Burj Khalifa Tickets: Levels 124, 125 & SKY 148 Image 1
Burj Khalifa Tickets: Levels 124, 125 & SKY 148 Image 2
Burj Khalifa Tickets: Levels 124, 125 & SKY 148 Image 3

Begin your journey with high-speed elevator access to the upper decks. Prime tickets provide access during peak hours, while VIP guests enjoy a private lift.

Observation Decks

Take in 360-degree views of the skyline and desert horizon from Levels 124 and 125. Dedicated photo points allow you to capture memorable shots.

SKY and VIP Features

Level 148 includes a gold cappuccino and fast-track priority. The VIP Lounge on Level 152 offers gourmet canapés, desserts, and beverages.

Interactive Experience

Use multilingual multimedia guides to identify landmarks and operate telescopes available on each deck.

Inclusions & Exclusions

  • Access to Levels 124 & 125 with 360° views
  • Entry to SKY Level 148 during prime or non-prime hours
  • VIP Lounge Access at Level 152
  • Priority access through high-speed elevators
  • Guided tour of lounge and terrace where applicable
  • Multilingual multimedia guide
  • Dedicated photo points
  • Interactive exhibits and telescopes
  • Gourmet bites and desserts where applicable
  • Soft beverages where applicable
  • One glass of bubbly or drink option-based
  • Gold cappuccino at Level 148
  • Free Wi-Fi on decks
  • Personal expenses

This product offers multiple ticket options. Some items above (like transfers or fast-track access) may only apply to specific options — confirm what's included when you select yours.

Must Know

  • Valid photo ID or passport required for checks.
  • Wear modest, comfortable attire; smart-casual preferred for VIP.
  • Close-toed shoes recommended, avoiding heels or wheeled soles.
  • Store large bags and strollers at arrival.
  • Download the At the Top app for audio guidance.

Ticket Delivery

  • You will receive your mobile ticket in your email instantly.

  • Display the voucher on your mobile phone with a valid photo ID at the will-call ticket counter.

  • Please arrive at the redemption point 20 minutes before the scheduled time of your visit to avoid any delays.

Ticket Redemption Point

  • Enter the Burj Khalifa via the Dubai Mall, Lower Ground Level.

  • Show your tickets at the will-call ticket counter at the At the Top entrance on the Lower Ground Level of Dubai Mall. Your PDF tickets will be exchanged for entry tickets at the counter.

  • The redemption point is on the same level as Dubai Fountain. Get accurate directions by asking at the Dubai Mall Service Desks.

  • Address: Financial Center Street, Along Sheikh Zayed Road, Next to Burj Khalifa - Dubai - United Arab Emirates.

Get Directions to the Redemption Point

Getting There

By Metro

  • The nearest metro stop is Dubai Mall/Burj Khalifa, an 8-min walk to the mall.

  • The MRed will get you there.

By Bus

  • The nearest bus stop is Dubai Mall Metro Bus Stop Landside 1, 9 mins away from the mall.

  • Buses #30, D03, D03A, and F13 will get you there.

Burj Khalifa Ticket Counter

Cancellation Policy

Free cancellation up to 24 hours before the experience starts.

Frequently asked questions

Clear answers to the most common questions travelers ask before booking this experience.

Booking FAQs

All observation decks and lounges are wheelchair accessible. Accessible elevators and restrooms are available. Strollers are not allowed on the decks and must be checked at the entrance. Assistance is available on request at the venue.

Outside food and beverages are not permitted. Large bags, strollers, shopping bags, and suitcases must be stored in the designated baggage room. Prohibited items include sharp objects, glass containers, fireworks, pepper spray, firearms, multi-tools, and spray paint. Smoking is strictly prohibited inside the building. Pets and service animals are not permitted.

A valid photo ID or passport is required for ticket verification and security checks. Comfortable, modest clothing is recommended. Smart-casual attire is advised for VIP lounge access or fine dining. Closed, comfortable footwear is recommended. Avoid high heels or wheeled shoes. Downloading the “At the Top” app in advance is recommended for audio guidance.

Children between 3 and 16 years (or under 12, depending on the source) must be accompanied by an adult at all times. Guests should arrive 10 to 15 minutes before the scheduled entry time. Late arrivals may be denied entry without a refund. The average visit lasts approximately 90 minutes. Guests visiting Level 148 may stay there for up to 30 minutes before continuing to Levels 124 and 125. All visitors must enter through the Dubai Mall. Direct entry into the tower is not permitted unless you are a resident, hotel guest, or have a confirmed restaurant reservation. Free Wi‑Fi is available throughout the observation decks. Outdoor access may be restricted in poor weather conditions; refunds are not issued for such cases. For the best views, consider visiting just before sunset or during early morning hours when the city is often covered in fog.

Yes, a valid photo ID or passport is required for ticket verification and security checks.

Comfortable, modest clothing is recommended. For VIP lounge access or fine dining, smart-casual attire is advised.

Outside food and beverages are not permitted. Large bags and strollers should be avoided as well.

Closed, comfortable footwear is recommended. It's best to avoid high heels or wheeled shoes.

Downloading the 'At the Top' app in advance for audio guidance on your visit is recommended.

While priority access via high-speed elevators is included, it does not mean you can skip mandatory security checks.

Your ticket includes access to Levels 124 & 125 and SKY Level 148. VIP Lounge Access at Level 152 is available based on the option selected.

Yes, you can upgrade to lounge access at Level 152 for a VIP experience with light bites and panoramic views.

Included are priority access via high-speed elevators, guided tours of the lounge (based on option selected), and a multilingual multimedia guide for Dubai landmarks.

Personal expenses are not covered in this ticket package. Be sure to budget accordingly.

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