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Highlights
- Walk across Ground Zero at the 9/11 Memorial, honoring those who lost their lives on September 11, 2001.
- Explore the Memorial and its grounds with a local guide sharing stories of loss, bravery, courage, and narrating events from that day.
- Discover nearby attractions like Saint Paul’s Chapel—the oldest public building in NYC—alongside the FDNY Memorial Wall and the Memorial Pools.
- Engage in an educational tour filled with emotional insights, leaving you with a deep sense of respect and reflection.
- Optional: Upgrade for skip-the-line access to the 9/11 Museum to further your journey of remembrance.
Your Experience
Experience a moving journey through Ground Zero & the 9/11 Memorial as you listen to impactful stories from an English-speaking local guide about that fateful day which forever altered New York City.
Getting started
Gather at the City Hall Subway Station, located at the intersection of Broadway and Warren Street, where your guided tour will commence with a meeting point for voucher validation.
Saint Paul’s Chapel
This historic site is New York City's oldest public building still in operation today. It holds significant emotional value as it became a sanctuary for survivors and families after 9/11 despite being close to the attack location.
- The Chapel survived amidst debris due to its proximity to where the attacks occurred.
- It remains an important site of solace and remembrance for those affected by the tragedy.
FDNY Memorial Hall & FDNY Ten House
This fire station was pivotal as it dispatched first responders immediately following the 9/11 attacks. It stands as a tribute to their honor, courage, and bravery.
- The site honors emergency responders who bravely rushed to Ground Zero on September 11.
- Explore personal stories from local FDNY members during your visit.
9/11 Memorial & Ground Zero
This solemn location marks where the Twin Towers once stood. It serves as a place of remembrance for those who lost their lives on 9/11.
- Honor and reflect at the 9/11 Memorial Pools, situated in the footprint of the former towers, and pay respects to the Survivor Tree.
Inclusions & Exclusions
- Guided tour of the 9/11 Memorial
- Local English-speaking tour guide
- Access to:
- The Oculus
- FDNY 10 House
- Trinity Church
- 9/11 Memorial Pools
- The Survivor Tree
- One World Trade Center
- Skip-the-line tickets to the 9/11 Museum (as per option selected)
- Food and beverages
- Hotel pick-up and drop-off
This product offers multiple ticket options. Some items above (like transfers or fast-track access) may only apply to specific options — confirm what's included when you select yours.
Must Know
- Meet your tour guide at City Hall Subway Station on Broadway & Warren Street to start your journey.
- Be prepared for airport-style security as you enter the 9/11 Museum.
- This experience is stroller/pram accessible, ensuring convenience for all visitors.
- You have the option to upgrade and skip-the-line access to the 9/11 Museum for a smooth visit.
Ticket Delivery
Your voucher will be emailed to you instantly.
Display the voucher on your mobile phone with a valid photo ID at the meeting point.
Please arrive at the meeting point 15 mins before the scheduled time of your tour to avoid any delays.
Meeting point
- Please check your final voucher for the meeting point details and specific instructions.
Cancellation Policy
Free cancellation up to 24 hours before the experience starts.
Frequently asked questions
Clear answers to the most common questions travelers ask before booking this experience.
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