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Highlights

  • Relax in comfort at the Plaza Premium Lounge located at Gatwick North Terminal, where plush seating and runway views await you. Choose between a 3 or 6-hour visit to unwind before your flight.
  • Indulge in an international buffet featuring vegetarian and gluten-free options alongside alcoholic beverages such as house wine, beer, spirits, coffee, tea, and soft drinks.
  • Stay connected with complimentary high-speed Wi-Fi and charging stations. Keep up-to-date with TV entertainment and live flight information screens at the lounge.
  • For families traveling together, a dedicated kids' play area is available to keep children entertained while you prepare for your onward journey.

Your Experience

London Gatwick Airport: Plaza Premium Lounge at North Terminal Image 1
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Experience relaxation at the Plaza Premium Lounge located at Gatwick's North Terminal. Enjoy a hot international buffet, complimentary house drinks, free Wi-Fi, and a stylish space to unwind with your family before taking off on your flight.

Getting settled

Navigate to Level 4 of the North Terminal Departures area; you'll find the lounge near Gates 45–55 and 101–103. Present your booking along with photo ID at reception for check-in, where friendly staff will direct you to available seating.

This spacious, elegantly designed lounge provides a calm, family-friendly retreat from the bustling terminal environment, featuring floor-to-ceiling windows that allow natural light and offer panoramic views of the runway.

Lounge features

  • Access duration: Choose between 3 or 6-hour access to the Plaza Premium Lounge at North Terminal.
  • Sitting arrangements: Relax in plush armchairs and sofas across dining areas, relaxation zones, and window-side seating with views of the runway.
  • Food & beverages: Enjoy a hot international buffet that includes vegetarian and gluten-free options.
  • Beverage bar: Indulge in complimentary house wine, beer, spirits, coffee, tea, and soft drinks. Premium drinks like champagne are available for an additional charge.
  • Children's area: A dedicated space with soft play equipment, table football, and highchairs ensures family comfort.
  • Wi-Fi & charging stations: Stay connected with complimentary high-speed Wi-Fi and access to charging points throughout the lounge.
  • Information & entertainment: Monitor flights on live screens while enjoying TV channels, newspapers, and magazines.

Lounge timings

  • The lounge is open daily from 4am to 8pm.

Documents required

  • A valid boarding pass for a same-day departure from Gatwick's North Terminal.
  • A valid photo ID that matches the name on your booking.

Rules & restrictions

  • The lounge is located airside in the North Terminal and can only be accessed after passing through security checks.
  • Note: Seating may be limited during peak periods.

Inclusions & Exclusions

  • 3/6-hour access to Plaza Premium Lounge at North Terminal, London Gatwick Airport
  • Complimentary British & International buffet meals with vegetarian & gluten-free options
  • Complimentary alcoholic beverages including house wine, beer, and spirits
  • Coffee, tea, and soft drinks available for free
  • Free Wi-Fi access and charging stations provided
  • Comfortable seating equipped with TV
  • Dedicated kids' play area along with accessible washrooms
  • Flight information screens
  • Shower facilities
  • Premium beverages like champagne, available at an extra cost
  • Private rest areas
  • Spa treatments and massages
  • Transportation to/from the hotel

This product offers multiple ticket options. Some items above (like transfers or fast-track access) may only apply to specific options — confirm what's included when you select yours.

Must Know

  • Bring a valid boarding pass for your same-day departure from Gatwick's North Terminal and ensure you have a photo ID (such as a passport) that matches the name on your booking.
  • Please note, smoking, vaping, pets, and outside food or beverages are not permitted in the lounge. Enjoy our complimentary buffet instead!
  • The Plaza Premium Lounge is fully wheelchair accessible with dedicated facilities; contact reception upon arrival for any accessibility queries.
  • Children under 2 years old can enter without a fee, making it convenient for traveling families to relax together before their flight.

Ticket Delivery

  • Your voucher will be emailed to you shortly.
  • Display the voucher on your mobile phone with a valid photo ID at the starting point.
  • Please check your final voucher for the starting point details & specific instructions.

Cancellation Policy

Free cancellation up to 24 hours before the experience starts.

Frequently asked questions

Clear answers to the most common questions travelers ask before booking this experience.

Booking FAQs

Keep a valid boarding pass for a same-day departure from Gatwick's North Terminal. Bring a valid photo ID (such as a passport) matching the name on your booking.

Smoking and vaping are not permitted inside the lounge. Pets are not allowed in the lounge. Outside food and beverages are not permitted.

The lounge is fully wheelchair accessible, with accessible toilets. For accessibility queries, contact the lounge reception upon arrival.

Children under 2 years old are admitted free of charge. Children aged 2 and above require a separate ticket. Premium drinks such as champagne and select wines are available at an additional charge. Restroom facilities are available inside the lounge.

Accessing the lounge does not allow you to bypass mandatory airport security checks.

The lounge is available for either a 3-hour or a 6-hour visit, depending on your booking choice.

There's no specific age requirement mentioned; however, you must present a valid boarding pass and photo ID at check-in.

You need your booking confirmation, a valid boarding pass for same-day departure from Gatwick North Terminal, and a matching photo ID like a passport.

Smoking or vaping is prohibited. Pets, outside food, and beverages are not permitted inside the lounge.

Yes, the lounge is fully wheelchair accessible with designated facilities for accessibility needs.

The lounge offers a hot international buffet, house drinks including wine and spirits, free Wi-Fi, charging stations, comfortable seating with TV access, live flight information screens, and a kids' play area.

Premium beverages like champagne are available at an extra cost. The lounge does not offer shower facilities, private resting suites, spa, or massage services as inclusions.

The access duration of your booking (3 hours or 6 hours) starts from when you check into the lounge; however, it's best to contact customer service for specific queries about late arrivals.

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