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Highlights
- Enjoy a peaceful retreat at Heathrow Terminal 2's Plaza Premium Lounge for either 3 or 6 hours. The lounge offers plush seating and is conveniently located away from terminal crowds.
- Indulge in a hot and cold buffet, accompanied by house wine, beer, spirits, and full barista coffee service available on the premises.
- Stay connected with complimentary high-speed Wi-Fi, charging stations, TV access for news and entertainment, as well as live flight information. Perfect for catching up or relaxing before your journey.
- Recharge in a serene lounge environment prior to your flight; shower rooms are available at an additional cost (towels provided). Availability may vary—please check with reception on the day of travel.
Your Experience
Savor the comfort of Plaza Premium Lounge at Heathrow's Terminal 2 with free food and drinks, complimentary Wi-Fi, and a chic environment to unwind before your flight.
Getting settled
Navigate to Level 4 in Terminal 2. The lounge is adjacent to the Terminal Transfer area. Follow signage past World Duty Free for entrance access. Present your booking confirmation and photo ID at reception upon arrival.
Lounge amenities
The Plaza Premium Lounge offers a serene escape from terminal bustle, ideal for working, dining, or relaxing before takeoff.
- Access duration:Â Choose between 3-hour or 6-hour access to the lounge at Terminal 2.
- Seating options:Â Enjoy comfortable seating in armchairs, dining tables, and semi-private alcoves across various zones.
- Culinary offerings & beverages:Â Indulge in a complimentary buffet of hot and cold dishes. The bar provides house wine, beer, spirits, and coffee from the barista station.
- Private rest areas:Â Available for an extra charge; inquire at reception.
- Digital connectivity & power supply:Â Benefit from high-speed Wi-Fi and charging stations throughout the lounge.
- Information & entertainment options:Â Monitor flights on live screens, or enjoy TV channels, newspapers, and magazines.
- Shower facilities:Â Refresh in one of four shower rooms with towels and toiletries (availability subject to demand; additional charge applies).
Lounge operating hours
The lounge is open daily from 5am until 9:30pm.
Required documents
- A valid boarding pass for a same-day international departure or transit flight at Terminal 2 is necessary.
- You must carry a photo ID that matches the name on your booking confirmation.
Guidelines & limitations
- The lounge, located airside in Terminal 2, can only be accessed post-security clearance.
- Note: Seating may be limited during busy times.
Inclusions & Exclusions
- 3/6-hour access to Plaza Premium Lounge in Terminal 2 at London Heathrow Airport
- Complimentary buffet meals including vegetarian options, both hot and cold dishes
- Complimentary alcoholic beverages such as house wine, beer, and spirits
- Free coffee & tea service
- Access to free Wi-Fi and charging stations
- Comfortable seating with TV available for use
- Flight information screens provided
- Premium beverages, available at an extra cost
- Shower amenities including towels and toiletries, subject to availability with possible additional charges
- Transfers between hotels are not included
- Printing and photocopying services may incur fees
This product offers multiple ticket options. Some items above (like transfers or fast-track access) may only apply to specific options — confirm what's included when you select yours.
Must Know
- Bring a valid boarding pass for your same-day international departure or transit flight from Terminal 2 along with a photo ID that matches the name on your booking.
- Please note smoking, vaping, and pets are not allowed in the lounge. Unaccompanied minors are also prohibited.
- The Plaza Premium Lounge is wheelchair accessible; step-free entry and accessible lavatories are available. For any accessibility queries, contact reception upon arrival.
- Enjoy complimentary buffet meals with vegetarian options, alcoholic beverages such as house wine, beer, spirits, coffee & tea, along with free Wi-Fi and charging stations during your 3 or 6-hour lounge access.
Ticket Delivery
- Your voucher will be emailed to you shortly.
- Display the voucher on your mobile phone with a valid photo ID at the starting point.
- Please check your final voucher for the starting point details & specific instructions.
Cancellation Policy
Free cancellation up to 24 hours before the experience starts.
Frequently asked questions
Clear answers to the most common questions travelers ask before booking this experience.
13 answered
Booking FAQs
Bring a valid boarding pass for a same-day international departure or transit flight from Terminal 2. Carry a valid photo ID (such as a passport) matching the name on your booking.
Smoking and vaping are not permitted inside the lounge. Pets are not allowed in the lounge. Unaccompanied minors are not permitted.
The lounge is wheelchair accessible, with step-free entry and accessible lavatories. For accessibility queries, contact the lounge reception upon arrival.
Children under 2 years old are admitted free of charge. Children aged 2 and above require a separate ticket. Children aged 11 and under must be accompanied by a paying adult. The lounge may periodically restrict access due to capacity during peak periods.
Accessing the lounge does not allow you to bypass mandatory airport security checks; all passengers must clear these before entering.
The access includes entry to the Plaza Premium Lounge at Terminal 2, providing amenities like complimentary meals and drinks.
Yes, the lounge is wheelchair accessible with step-free entry and has accessible lavatories available.
You need a valid boarding pass for an international departure or transit flight from Terminal 2 on the same day, along with matching photo ID like a passport.
Smoking, vaping, and bringing pets into the lounge are not permitted. Unaccompanied minors are also not allowed entry.
The lounge offers a hot and cold buffet, alcoholic beverages like wine and beer, coffee & tea service, free Wi-Fi, charging points, comfortable seating with TV access, and live flight information screens.
Paid shower rooms are available but subject to availability. You should visit reception on the day of your visit to arrange access if needed.
Your ticket includes a 3 or 6-hour stay in the Plaza Premium Lounge, complimentary buffet meals with vegetarian options, alcoholic beverages, coffee & tea service, free Wi-Fi and charging stations, comfortable seating with TV.
Premium drinks require an additional charge. Shower facilities may have a fee depending on availability. Hotel transfers, printing services, and photocopying also incur charges if needed.
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