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Highlights

  • Experience up-close encounters with iconic Australian animals such as koalas, kangaroos, wombats, and even the elusive platypus at Lone Pine.
  • Discover unique wildlife in their natural settings by exploring Koala Forest and Platypus House while learning about animal behaviors.
  • Interact intimately with Australia’s friendly marsupials by hand-feeding kangaroos in the open Kangaroo Reserve.
  • Participate in engaging wildlife talks and keeper presentations throughout your visit to learn about animal care and conservation.

Your Experience

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Discover Lone Pine Koala Sanctuary, Australia's most renowned koala sanctuary. Wander through natural habitats, get up close with koalas and kangaroos, and listen to fascinating wildlife talks beside a picturesque river.

Getting started

Your ticket provides entry to all areas of the sanctuary, including the Koala Forest, Kangaroo Reserve, and Platypus House. Arrive early for check-in at the entrance where you can collect your visitor guide and itinerary.

  • Encounter iconic Australian wildlife: Witness over 130 native species such as koalas, kangaroos, wombats, dingoes, and platypuses. Experience hand-feeding kangaroos and explore the Koala Forest and Platypus House.
  • Wildlife presentations & keeper talks: Participate in daily keeper sessions to learn about animal behaviors, conservation efforts, and unique species like the cassowary.
  • Riverfront relaxation: Stroll along serene riverside trails amidst native flora and find shaded picnic areas for a relaxing break during your visit.
  • Souvenirs & dining options: Visit the gift shop to purchase distinctive Australian souvenirs, or dine at the on-site café for meals and snacks.

Inclusions & Exclusions

  • Entry into the Lone Pine Koala Sanctuary
  • Access to both the Koala Forest and Platypus House
  • Admission to the Kangaroo Reserve
  • Wildlife presentations along with keeper talks
  • Personal expenses

This product offers multiple ticket options. Some items above (like transfers or fast-track access) may only apply to specific options — confirm what's included when you select yours.

Must Know

  • Arrive early to pick up your visitor guide and schedule at the entrance.
  • No glassware, scooters, skateboards, bicycles, roller blades, skates or motorised vehicles are allowed inside. Smoking is permitted only in designated areas outside.
  • Pets are not permitted within the sanctuary due to venue restrictions.
  • Most of the sanctuary is accessible for wheelchair users and those with prams/strollers; alternate routes are available where necessary.

Ticket Delivery

  • Your voucher will be emailed to you shortly.

  • Display the voucher on your mobile phone with a valid photo ID at the redemption point.

Ticket Redemption Point

  • Redeem your voucher at Lone Pine Koala Sanctuary.

  • Address: 708 Jesmond Rd, Fig Tree Pocket QLD 4069, Australia.

Get Directions to the Redemption Point

Getting There

By Bus

  • The closest bus stop is Lone Pine Koala Sanctuary at Lone Pine, stop 42. It is a quick 1-minute walk to the redemption point.

  • Buses #430 and #445 will get you there.

Cancellation Policy

These tickets can't be rescheduled or cancelled.

Frequently asked questions

Clear answers to the most common questions travelers ask before booking this experience.

Booking FAQs

Glassware, scooters, skateboards, bicycles, roller blades, skates or motorised vehicles, noise amplifiers, speakers, megaphones or musical instruments and alcohol are not allowed on this experience. Smoking is not permitted inside the sanctuary. A designated smoking area is available outside. Guests can request a re-entry stamp when exiting to access this area without paying again. Due to venue restrictions, pets are not allowed.

Most of the sanctuary is wheelchair and pram/ stroller accessible with alternate routes for guests with limited mobility. However, areas such as the kangaroo reserves and unpaved paths may not be suitable for wheelchairs. Both wheelchairs and strollers are available for hire at $6 each. Contact the venue in advance to ensure you can reserve one. Your guide dogs with valid ID are welcome in Lone Pine’s public areas, including the Riverside Café. Entry to the paid sanctuary requires advance booking and the visit is guided by a Lone Pine member, limited to 2 hours.

Facilities: Parents’ room, first-aid, Wi-Fi, & parking. Children below 13 must be accompanied and supervised by an adult aged 18 or over. Please note that koala holding experiences are no longer offered as of 2024. Instead, you can book a koala encounter where you'll have the chance to gently pet a koala and learn about them from knowledgeable keepers.

Security checks are mandatory and cannot be skipped, even with your ticket.

Yes, your ticket includes entry to key areas like Koala Forest, Kangaroo Reserve, and Platypus House.

Yes, you can take photos while exploring Koala Forest, Kangaroo Reserve, and other parts of the sanctuary.

Arrive early to pick up your visitor guide and schedule; no specific instructions are provided for late arrivals in this information.

Yes, ensure you have your voucher or photo ID ready when checking in at the entrance.

There is no specified dress code mentioned; however, comfortable clothing suitable for outdoor activities is recommended.

Items like glassware, scooters, skateboards, bicycles, roller blades, skates or motorised vehicles are not allowed. Bags should be checked at the entrance.

Your ticket includes entry to all sanctuary areas like Koala Forest and Kangaroo Reserve, along with wildlife presentations & keeper talks. It excludes personal expenses such as food or drinks.

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