Go City | Madrid Essentials Pass: Visit 3 Top Attractions

Includes/Excludes

• One easy-to-use digital pass
• Entry to three attractions of your choice
• 30 days validity starting with your first attraction visit
• Go City app - everything you need to plan your trip
• Includes
• Tips
• Other expenses not mentioned above
• Food and drinks (unless stated)
• Transportation to and from attractions (unless stated)
• Excludes

Validity Period

• Valid for use within 1year(s) from the date of issue; Invalid after expiration

Cancellation Policy

• Designated handling fee
• Cancellation Fee Payment Method
• Cancellations 3 day(s) (inclusive) before the selected date are allowed. Unused orders can be canceled for free
• Cancellation is not allowed between 0–2 days from the selected date. Orders cannot be canceled or modified, and refunds will not be granted.
• Policy Info

Reminders

Passes are non-transferable and intended exclusively for the designated holder. Sharing them with others may invalidate your pass, resulting in the loss of compensation and refunds

Travellers may be asked to present their ID documents (e.g. passport, ID card) for identity verification during the tour. Please carry your ID documents at all times

• For offline convenience, travellers are advised to either download the e-voucher or print it
• Operating hours of attractions may change unexpectedly. Please consult the official website for the most up-to-date information

Some attractions require advance reservations. Travellers without advance reservations may be denied entry. Please carefully read the Free Digital Gude before departure

• Before departure, travellers are urged to visit the official website of each attraction for precise operational and transportation details

Please verify the email address listed on the voucher and update it if necessary. Kindly note that some attractions can be booked up to 15 days in advance.

Graphic Description

• How to use your Go City Pass
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Access your order confirmation email, click the provided link, and download the e-voucher for printingUse Go City App

Download the Go City App (iOS, Android)After installation, tap the “Your personal link” provided on your voucher to claim your pass. Make sure you use the same device on which you downloaded the app.Once claimed, your pass will be ready to scan.Important Notes:

If purchasing multiple passes simultaneously, you can enter different emails at step 2 to sync passes to various devices. Keep QR Code numbers distinct to prevent accidental overlapIf the "Your personal link" link on the KKday e-voucher is not functional, please consider utilizing alternative redemption methodsSome attractions require advance reservations. Travellers without advance reservations may be denied entry. Please carefully read the Free Digital Guide before departureFor Assistance:

• For inquiries or issues, call +44 800 090 3140 (within the UK)

Purchase Notice

Check each attraction's eligibility criteria for child discounts or free admission before purchasing passes for your childrenAfter redemption, the pass must be used on consecutive days. For example, if you start using a 3-day pass on April 1, it will remain valid until April 3The validity period is based on calendar days (00:00–23:59), not a 24-hour cycle. If you use your pass on April 1, one valid day will be deducted after 23:59 on April 1, regardless of use timePlease be aware that each attraction can be visited only once using the PassOnce an order is confirmed, requests for changes or upgrades cannot be accommodated. Please consider this before making a bookingFree cancellation applies only to "unused" passesPlease note that this Pass is not fast pass access. You may need to visit the counter to exchange tickets, or security check. In cases of long queues, we kindly ask for your patience while waitingTravellers are advised to download Free Digital Guide for additional attraction information

Product Info

— What You Can Expect —

The Go City Essentials Pass for Madrid lets you save on three top attractions with one mobile pass, offering a flexible way to explore at your own pace. It includes options like guided walking tours, food experiences, major art museums, street art exhibits, and historic sites—including a day trip to Toledo. It’s designed for all types of travelers, from first-time visitors to art and history enthusiasts.

— Which top experiences are included on the Madrid Essentials Pass? —

Madrid Essentials Walking TourTapas and Churros in Historic MadridMuseo Nacional Thyssen-BornemiszaBanksy Museum MadridBullring Tour at Las VentasIKONO Immersive ExperienceSelf-guided Toledo tour

— How does a Madrid Essentials Pass work? —

Go City takes the stress out of sightseeing. No complicated booking or fumbling for individual tickets – simply choose three attractions from our curated list of essentials, scan your digital pass and explore. Your pass is valid for 30 days from first use, so feel free to take things at your own pace. Plus, you can use the Go City app to plan your itinerary, make reservations and more!

Check the Go City app or digital guidebook for the most up-to-date list of attractions and reservations instructions (LINK)