Onsen Hot Pools Queenstown | New Zealand

How to Use Your Voucher

• Please present the e-voucher on-site
• How to Use

Validity Period

• The voucher must be used on the selected date and within operating hours; Invalid after expiration

Cancellation Policy

• Designated handling fee
• Cancellation Fee Payment Method
• Cancellations 4 day(s) (inclusive) before the selected date are allowed. Unused orders can be canceled for free
• Cancellation is not allowed between 0–3 days from the selected date. Orders cannot be canceled or modified, and refunds will not be granted.
• Policy Info

Reminders

• Please arrive at the designated location 30 minute(s) before the scheduled departure time, as the tour will depart on time
• Availability of the tour will be subject to change depending on weather conditions and other external circumstances

The mineral content of the pool water is very low so jewelry should not be affected. However, it is recommended to remove jewelry to avoid losing items in the pool

• The complete Tour Operator Information, including contact details, is included on your tour voucher

It is highly recommended that you reconfirm your booking with the tour operator within 24 hours of making your booking and prior to making other travel arrangements

• Kindly note that the total duration is 1 hour, inclusive of changing and shower time

Graphic Description

Purchase Notice

One room can accommodate up to 4 peopleChild rate applied to children aged between 5 - 11 years oldAdult rate applied to individual aged 12 and aboveChildren under 5 years old are not allowed in the bathing rooms

Product Info

Please check here for the real time availability of the onsen pools. Please make sure to check the schedule first before booking to avoid cancellations:

The Original Onsen— What You Can Expect —

Escape the hustle and bustle of the city and treat yourself to a day of relaxation as you head to the Onsen Hot Pools in Queenstown. Surrounded by the wonderful alpine scenery, the hot pools offer the finest views in all of New Zealand. Choose between the indoor Onsen and the outdoor Onsen for the ultimate relaxation session. Enjoy an hour of pampering as you feel the pure mountain water on your skin and allow it to rejuvenate your senses.

See the most spectacular landscape views of the mountain ranges that surround the Shotover River.

— Onsen Hot Pools —

The Original OnsenProvides for the exclusive use of a classic cedar-lined tube for 60 minutes. The room is fully enclosed and covered by wooden sidewalls, while a retractable roof permits the users a view of the sky.

The Outdoor OnsenProvides for the exclusive use of the newer cedar-lined tubes for a 60 minutes Japanese-style soak in nature. Surrounding plants and shade sails offer some protection from the elements.