Star City | Philippines

How to Use Your Voucher

• Please present your e-voucher and passport on-site
• How to Use
• Show Your Ticket At Redemption Counter

Cancellation Policy

• Once the order has been completed, it cannot be canceled, modified, or refunded
• Cancellation Fee Payment Method

Reminders

• Certain items deemed dangerous or offensive may not be brought into the park; security personnel will conduct bag/luggage checks at the main entrance.
• Star City is not responsible for any loss or damage to guests' personal belongings
• Certain rides have height restrictions to ensure guest safety.
• Guests are responsible for the safekeeping of their personal belongings
• No outside food or beverages are allowed in the park, except for baby formula and food.
• Illegal drugs, firearms, other hazardous items, and two-way radios are strictly prohibited in the park.
• Lockers, wheelchairs, and strollers are available for rental.
• No refunds will be issued due to inclement weather.
• This activity is stroller and wheelchair accessible.

Star City reserves the right to change operating hours, temporarily close the park or any part of it, or temporarily close rides or attractions without prior notice due to capacity or safety concerns or inclement weather.

**Please note:** Star City reserves the right to not allow individuals with heart conditions, motion sickness, or other medical, physical, or mental conditions, as well as pregnant women who require special precautions, to ride certain rides and attractio

• This promotion cannot be combined with any other ongoing promotions or senior/disabled discounts.
• Parents and guardians are responsible for ensuring the safety of children while in the park.
• Due to inclement weather, some rides may need to be temporarily closed

Graphic Description

Purchase Notice

• Rules and Regulations

In order to provide a safe, comfortable environment for all of our guests, our security officers will conduct bag/baggage checks at the main entrance.Pets are not allowedParents and guardians are responsible for the safety of their children while inside the park.Certain items which are deemed dangerous or offensive may be prohibited from being brought into the park. Illegal drugs, firearms, other harmful items, as well as two-way radios are strictly prohibited inside the park.With the exception of baby food items, outside food and/or beverages are not allowed inside the park.Star City reserves the right not to allow persons with heart ailments, motion sickness, or other medical, physical or mental conditions requiring special attention on certain rides and attractions.Any ride or attraction currently under maintenance will be prominently posted in the park’s video screens or seller’s booths.During the course of operations, the park reserves the right to discontinue the operation of a ride or attraction if in the interest of safety it feels circumstances so warrant.Occasionally during unfavorable weather conditions, the operation of certain rides may need to be suspended. The park will not provide refunds due to inclement weather.Star City reserves the right to, without prior notice, change its operating hours, temporarily close the park or any part of it, or suspend/close a ride or attraction due to capacity or safety concerns, or inclement weather.Guests are responsible for their personal belongings. Star City will not be liable for any loss or damage to guests’ personal property.Star City reserves the right to refuse entry to or dismiss from the premises without refunding any person for failure to comply with any of the park rules, or for unsafe, illegal, or offensive behavior.

• RIDE AND PARK FACILITIES REMINDERS

Please follow all safety warnings and notices. Star City shall not be liable for any personal injury arising from the breach of safety protocols or unsafe behavior by guests within park premises; or if such injury is not due to any fault on the part of Star City.For your safety, while on a ride or attraction, remain seated with hands, arms, feet, and legs inside the vehicle. Do not touch or hold mechanical props and other equipment inside the attractions.Each guest has different capabilities and limitations, and every ride or attraction has associated risks. Please carefully observe and evaluate each ride and attraction to determine if you or members of your party can safely take it.

• SNOW WORLD RESTRICTIONS

Guest must be at least 34 inches and not more than 72 inches to use the slide.Children up to 34 - 48 inches must be accompanied by a Responsible Mature Person.Guests with asthma, fever, colds, flu, heart ailment, hypertension, and those recovering from injury or illness are not allowed.Pregnant women are not allowed to enter.Please refrain from touching the ice sculptures.No running, pushing, or shoving.No throwing of ice.Slippers and high heels are not allowed.Food, drinks, and sharp objects are not allowed.No jumping the line, we only allow those who follow the queue.Children must be at least 34 inches and above to enter.

What You Can Expect

Star City Philippines offers a vibrant mix of classic amusement park fun and unique indoor attractions, making it a great destination regardless of the weather. From adrenaline-pumping rides to gentle family-friendly options, there is something for everyone to enjoy. One of the highlights is Snow World, where you can experience a winter wonderland complete with ice slides and chilly temperatures—perfect for cooling off in the tropical heat. The park also features themed zones, live entertainment, and a variety of food stalls, ensuring a full day of excitement, laughter, and memorable moments for families, friends, and thrill-seekers alike.

Operating Hours

• Tuesday to Friday: 14:00 – 22:00
• Saturday and Sunday: 13:00 – 22:00
• Closed On: Every Monday
• Location: Star City, Roxas Blvd, CCP Complex, Pasay City, 1300 Metro Manila, Philippines
• Redemption Point: Please present your e-voucher at the Star City ticket booth to exchange for a physical entry pass.
• Accessibility: The park is stroller and wheelchair accessible, with rentals available on-site for your convenience.