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Highlights
- Ride the fastest elevator to reach levels 124 and 125 for high altitude vistas.
- Use advanced telescopes on the 124th floor to see close-up city details.
- View modern exhibits at level 125 that draw inspiration from Arabian Mashrabiya.
- Stop at The Cafe for pastries or drinks with views of the city.
- Add an optional tourist eSIM card that provides 1GB of data.
- Extend your ticket validity to 60 days to allow more flexibility.
- Arrange round-trip hotel transfers from selected central locations.
Your Experience
Begin your tour with a multimedia presentation that explores the history of this tallest building before you ascend to the 124th floor. You will enter the observation deck where modern telescopes help you focus on distant landmarks around the city.
Observation and Terrace
Step out to the open-air terrace on Level 124 for unobstructed perspectives of the skyline and surrounding desert. Inside, you can view art inspired by Arabian Mashrabiya patterns and browse unique items at the gift shop.
Refreshments and Add-Ons
Visit The Cafe to enjoy pastries or drinks while looking over the metropolis below. You may also add an eSIM with 1GB of data, extend ticket validity to 60 days, or arrange round-trip hotel transfers.
Inclusions & Exclusions
- Admission to Levels 124 and 125 at the Top
- Choice of a pastry or soft drink at The Cafe
- Optional tourist eSIM card with 1GB data included
- Optional extended validity ticket valid for 60 days
- Optional two-way shared hotel transfers
- Audio Guide service
This product offers multiple ticket options. Some items above (like transfers or fast-track access) may only apply to specific options — confirm what's included when you select yours.
Must Know
- Carry a valid photo ID and your mobile voucher for entry.
- Arrive at your selected time to avoid delays during the visit.
- Pass through a mandatory security check with your items ready.
- Leave large bags at home or use the cloakroom facility.
- Note that commercial photography is restricted in this area.
Ticket Delivery
You will receive your mobile ticket in your email instantly.
Display the voucher on your mobile phone with a valid photo ID at the will-call ticket counter.
Please arrive at the redemption point 20 minutes before the scheduled time of your visit to avoid any delays.
Ticket Redemption Point
Enter the Burj Khalifa via the Dubai Mall, Lower Ground Level.
Show your tickets at the will-call ticket counter at the At the Top entrance on the Lower Ground Level of Dubai Mall. Your PDF tickets will be exchanged for entry tickets at the counter.
The redemption point is on the same level as Dubai Fountain. Get accurate directions by asking at the Dubai Mall Service Desks.
Address: Financial Center Street, Along Sheikh Zayed Road, Next to Burj Khalifa - Dubai - United Arab Emirates.
Get Directions to the Redemption Point
Getting There
By Metro
The nearest metro stop is Dubai Mall/Burj Khalifa, an 8-min walk to the mall.
The MRed will get you there.
By Bus
The nearest bus stop is Dubai Mall Metro Bus Stop Landside 1, 9 mins away from the mall.
Buses #30, D03, D03A, and F13 will get you there.
Cancellation Policy
These tickets can't be rescheduled or cancelled.
Frequently asked questions
Clear answers to the most common questions travelers ask before booking this experience.
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